A new standard of luxury and sophistication has arrived to Jamaica.
Sandals Resorts has debuted the All-Butler Village at Sandals Grande Riviera - an entire romantic enclave solely dedicated to pampering guests.
The opening of the All-Butler Village marks the expansion of the award-winning resort’s unparalleled butler service, and follows Sandals Grande Riviera’s recent $60 million refurbishment.
Set in beautiful Ocho Rios, Jamaica, Sandals Grande Riviera offers three unique experiences in one extraordinary vacation – a stunning beach, a mountainside Great House, and lush seaside gardens.
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Tucked into the rolling hillside of the St. Ann Mountains, the All-Butler Village consists of exclusive top-tier suite accommodations boasting luxurious furnishings, both private and semi-private pools, and the utmost in comfort. Plus, every elegant and intimate villa features unprecedented white-glove service and discreet butlers offering flawless personalized attention.
Trained by the prestigious Guild of Professional English Butlers renowned for instructing butlers and valets for private celebrities and nobility worldwide, Sandals’ butlers skillfully anticipate guests’ every need.
At the All-Butler Village, no request is too small or unattainable.
Guests are even provided a personal cell phone to reach their butler at anytime, which means no matter what time of day, butlers are only a phone call away.
Always one step ahead, Sandals’ butlers are dedicated to creating the perfect Luxury Included® Vacation with unobtrusive attentiveness, from the moment guests confirm their stay to the second they bid them "adieu."
With such pampering treatment, guests can truly focus on relaxing and enjoying the beautiful Caribbean and each other.
The expanded Butler Service at Sandals Grande Riviera has been added to the following newly-renamed room categories: Honeymoon Estate Poolside Butler Villa, St. Ann Poolside Butler Villa Estate, Honeymoon St. Ann Poolside Butler Villa Estate, Bougainvillea Hideaway Poolside One Bedroom Butler Villa Suite, and Honeymoon Bougainvillea Hideaway Poolside One Bedroom Butler Villa Suite.
Jamaica’s newest resort gives you more quality inclusions than any other resorts on the island and everything is included.
Upon guests’ arrival, their personal butler will:
- Ensure accommodation is ready
- Greet guests upon arrival
- Process their registration in guests’ suite
- Offer to unpack luggage
- Offer welcome beverages
- Offer a complimentary pressing*
- Orchestrate in-suite preferences upon arrival
- Provide a cell phone to reach their butler when needed
During their stay, their personal butler will:
- Take room service orders for breakfast, lunch and dinner
- Check and re-stock suite bar with guests’ preferred beverages
- Deliver snacks and beverages to guests anywhere in the resort
- Reserve beach and poolside cabanas
- Offer to draw a scented, rose petal bubble bath
- Liaise with housekeeping over servicing of suite
- Handle laundry, dry cleaning or pressing requests
- Tidy guests’ wardrobe
- Ensure maintenance of suite is in perfect condition
- Arrange for special surprises (birthdays, anniversaries, engagements)
- Serve gourmet meals en suite
- Coordinate activities, special tours, and excursions
- Arrange for spa services
At departure time, their personal butler will:
- Offer to pack luggage
- Arrange transport requirements
- Coordinate luggage pick up
- Escort guests to the lobby
- Check suite for any items left behind
For more information about Sandals Resorts’ renowned butler service, including duties and tasks, real butler moments and videos, please visit https://www.sandals.com/difference/butler-service.cfm
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